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Legal Documentation

For your own benefit and protection please read the documents below and any other information made available to you via this website prior to opening an account.

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Privacy Policy

General Terms of Use

Request for Registry Extract

GDPR Requirements

Summary of GDPR

Since 25th of May 2018, the EU has a new regulation for handling personal data; the General Data Protection Regulation (GDPR). These new rules apply to all member countries and aim to strengthen the legal protection for individuals.

What Do the Rules Say?

The new regulation and a complementary Swedish law, Dataskyddslagen, replace the earlier Swedish law personuppgiftslagen (PuL). GDPR regulates basic principles for handling personal data and specifies prerequisites needed for handling to be legal. Furthermore, GDPR regulates the individual right to information and access to personal data, correction of errors in the data as well as possibilities to, in some cases, limit the handling of personal data.

Customer Rights

If you have questions regarding our handling of your personal data, contact us via email to: support@icmhouse.com or give us a call on +44 207 634 9779.

You can also request a list of what Personal Data we have about you and how that data is being used free of charge. To make sure your data is only being sent to you, the list will be sent via registered mail.

Furthermore, you have the right to request a correction of errors in your data, erasing of any data not needed and limitation of our handling of your personal data.

How to Request Personal Data?

If you wish to request a list of your personal data, you need to fill out the Request for Registry Extract form found on this page. Deliver the filled out form to us via email or post. You can find more instructions on the form itself. 

Direct Marketing

You have the right to, at any time and with no cost, object to your Personal Data being used to send direct marketing messages to you.

Make your objection by sending your objection via email to support@icmhouse.com.

Purpose of Handling Personal Data

ICM House KB uses Personal Data to, amongst other reasons, be able to offer the services you wish to use as well as related functions. Agreements between you as a customer and ICM House KB are based on you using the services we offer.

For full information about how we handle your Personal Data, read ICM House KB Privacy Policy.

Details of Data Protection Officer

If you cannot find the information you are looking for on this page, or if you have other questions related to our use of your personal data, please contact our Data Protection Officer through dataprotection@icmhouse.com.

Who is Responsible for Handling Personal Data?

ICM House KB is responsible for the handling of your Personal Data used by us to provide services you have ordered, to contact you in your role as a customer and to execute our duties and responsibilities as service provider.

ICM House KB (Kommanditbolag)
Registration Number: 969792-7961
P.O. Box 313, 116 74 Stockholm, Sweden
Phone: +44 207 634 9779
Email: support@icmhouse.com
Website: www.icmhouse.com

Overview of Cookies and Tracking

We use cookies and other similar technologies on our website, among other things, to improve the experience, advertise and analyze the traffic. Our cookies can be changed or removed and new ones added.

Cookies

Cookies are text files that are downloaded to your device when you visit a website. They are handy because they allow a website to recognize a user's device. We also use the term "cookie" for a variety of other technologies including:

  • Pixel tags - transparent graphic images placed on a web page indicating that a page or email has been displayed
  • Tracking script - small code snippets that collect information from interactions
  • Local Storage - Used to store temporary information on your device
  • More information about cookies can be found on the Swedish Post and Telecom Agency's website

Why We Use Cookies

Cookies perform many different tasks, such as allowing you to navigate between pages effectively, remembering your preferences and generally improving your user experience. They can also help ensure that ads you see online are more relevant to you and your interests. Below you can see what types of cookies we have and how we use the information collected:

  • Analysis and marketing cookies (scripts and pixel tags)
  • We also use analytics and marketing cookies to personalize and enhance your experience on our website and in third-party advertising. Analysis cookies collect information about how users interact with our digital channels, giving us lessons about overall interaction patterns rather than individual users' behaviors.
  • Advertising cookies collect information about your activities and show interest on our site so that we can serve relevant and targeted advertising in our ad channels such as search engines, social media and advertising networks.
  • Third-party actors we allow in connection with advertising (Ad servers/Measurement):
  1. Facebook Pixel: used to adjust and improve the relevance of ads in Facebook's feed.
    Storage time: 28 days

    Read more at: www.facebook.com/about/privacy

  2. Google Analytics

    Storage time: 14 months
    Read more at: https://support.google.com/analytics/answer/6004245

Other Cookies

  1. Performance Cookies: used to make sure the pages you use load faster.
  2. Functional Cookies: used to help us remember what choices you made when you visited our site before. For example, if you have seen and clicked away notifications and cookie bar.

How to Change Cookie Settings

In your browser you can change your general settings for how it handles cookies, for example block all cookies or only accept first-party cookies.

If you want to set which cookies and scripts you approve specifically for our site, you can do so by clicking "Change Cookie Settings" at the bottom of the website, in the footer. There you will also find a list of the cookies and scripts we use. The administration of cookie consent as well as the continuous scanning of the site to keep the list updated is based on the Cookiebot service.

Worth noting is that blocking or deleting cookies can affect the use of the website so that the experience is not optimal.

Stored User Information

All Personal Data that is given when using our services will only be used by ICM House KB or entities within the ICM House Group. No stored personal data is sold, rented out or lent out to fulfill any other purposes.

Brower Information

We recommend that you use an updated version of your browser. We support Chrome, Firefox, Safari and Microsoft Edge and Internet Explorer 11.

By visiting the website the user agrees to not manipulate or show the website through frames or any now or future existing similar methods. The user also agrees to follow Swedish and other countries' international laws.

Disclaimer for any possible errors
We reserve the right against any errors that are presented on the website. If you find something that is not right, we are grateful if you let us know by emailing support@icmhouse.com

Copyright
All content on this website is protected by copyright. No copying of graphics, code or other material is allowed.

Use of Cookies

ICM House uses own cookies as well as cookies from third parties. Cookies are used to enhance your online experience and to remember your preferences, for example language. Cookies are also used to analyse web traffic and to show you targeted ads in our own and third parties’ online media.

We ask for your consent to use such cookies, except for necessary cookies which are needed to run our website. If you click on “Change Settings” below, you are able to decide which cookies you want to consent to. By clicking “Accept All Cookies” you consent to all cookies from ICM House and our third-party collaborators. You can change or withdraw your consent at any time. You can read more about the use of cookies and how you can withdraw your consent in our cookie policy.

Details of the following cookies:

  1. Necessary: these cookies are important to the underlying operation of the website, supporting important functionality such as shopping baskets and the technical operation of the website to ensure it performs how you would expect.
  2. Insights: these cookies are used in the management of the site and include customer surveys, recording visitor numbers and other web analytics. Limited identifiable data may be collected.
  3. Marketing: these cookies are used to track our visitors across our websites. They can be used to build up a profile of search and/or browsing history for every visitor. Identifiable or unique data may be collected. Anonymized data may be shared with third parties.

Information needs to be provided for each of 1-3 above for the following:

  1. Cookie name
  2. Expiry
  3. Domain
  4. Company
  5. Purpose

PSD2 Details

Since 1st of May 2018, Sweden has a new law regulating payment services. It regulates new types of payments such digital services for payments and account information. Such services are often provided by third parties, meaning other companies than your bank. The changes give consumers better protection than before. There will be further regulation changes for payment services from third parties during 2019.

New Rules for Payments

The big news is that the law becomes more extensive, now also covering new types of services for payments and to acquire account information, so called payment initiation services, and account information services. The change also brings updates aiming to strengthen the legal protection for consumers, increase customer value and facilitate for healthy competition.

The payment service law is updated in accordance to EU directive for payment services (PSD2) and in consolidated with laws regulating unauthorized transaction through payment services.

Payment Services

Payment services can be provided by other companies than the bank you have your account at. It may be provided by e-commerce companies that offer you direct payments from your account via a third party company. When you make such a payment you approve of the payment service company getting access to your account to register the payment. Your bank will then execute the payment as requested.

Account Information Services

There are also companies offering services that collect data from your accounts. It could be through a website or an app. By using these services you can receive structured information about your accounts in one or several banks. When you use these types of services you approve of the company getting access to your account to collect the information.

Third Party Agreements

If you use payment or account information services from a third party, your agreement is with the third party company. According to the new law you should always be asked for your consent. Once you give your consent, ICM House will share your account information with the third party company.

This means that your account information is given to the third party companies you have decided to use and that ICM House KB no longer has control or is responsible for how the information is being used.

Third Parties Need a Permit

To provide such services by receiving access to your accounts, the third party must have a permit from, or be registered at, Swedish Financial Supervisory Authority (Finansinspektionen) or a corresponding authority within the EU/EES.

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